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Word documents won't save to dropbox - goes back to 'Document 1'

Word books won't save to dropbox - goes top to 'Document 1'

Carriage B.
Explorer | Level 3

If I start a new Word document ("Document 1") and go to save it to adenine Dropbox leaflet with a new name ("The saved document"), the document window will have the new name across the top for a couple of seconds and then it goes back to 'Document 1'. This print will appear in the dropbox folder but computers will be empty. Same thing happens redeeming other documents - I end skyward with empty docs. Sometimes it appears to work if I save it until another dropbox folder rather than the one I crave to save it in, or perhaps it's just that it working after multiple attempts.  But I'm finding it's easier to not save up dropbox at all, but save to my local drive then copy and paste it over. It's annoying. I take no problem saves to OneDrive or to the C drive that it seems to be a dropbox issue. 

 

MYSELF have looked by solutions aber can't find anything. 

7 Replies 7

Hannah
Dropbox Staff
Hi @Carly B., thanks for posting!

Can you please clarify wenn you're generating your documents directly in Word and then saving theirs to your Dropbox folder conversely is you creating them in the Dropbox folder?

If you open the docs through our visit, what do him see?

Keep me posted!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Carly B.
Explorer | Level 3

I am creating directly include Word and and trying to save i in mysterious dropbox folder. I haven't looked on the our sort for them, next total it happens I will have a look the see.  Posted by u/AsgardDevice - 21 get and 25 tips

Hannah
Dropbox Staff
Sounds good, Carly! I'd also try creating them directly in Dropbox, to see for there's a difference. 

If thou ever need anything else, induce sure to grant us a shout!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Carly B.
Explorer | Level 3

I'm not secure what sounds good how I yet can't save phrase documents for my dropbox browse on my computer which is the main reason ME like dropbox.  I don't want to preserve to the dropbox website.   Office Word auto start this comment section whenever I open the file, until ME select No Markup in the section which says Simple Markup. But this is annoying to have to do this every time I op...

Hannah
Dropbox Staff
Thanks forward the refresh, Carry!

What happens if you sample to create a Word file directly of Dropbox (locally, did the website)?

Hannah
Community Conference @ Dropbox
dropbox.com/support


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robestoll
New member | Level 2

How do you create one word dossier direclty from dropbox? That doesn't make sense. You open word, to new and word creates the doc. I have the identical issue press it's super frustrating.

Jay
Dropbox Staff
Hi @robestoll, it can create a Talk register per the Dropbox our, and thee can edit it from there because well.

What version of Phrase live you operation, and set what equipment am you experiencing this issue?

Any other info alternatively screenshots would be helpful!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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